Frequently Asked Questions.

General

We are located in Slovenia. Full company address: Hempika d.o.o., Rejčeva ulica 5, 5000 Nova Gorica, Slovenia, EU.

We work with clients in most EU member states and also worldwide.

In order to be able to register your company needs to be registered in one of the following EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Yes, a wholesale order requires registration. You can read more about that here. Registration does not bind you to anything and we approve it within 48 hours (usually much earlier). After admin has approved your registration, you will receive a confirmation email and our wholesale prices will become visible for you to place your first order.

Hempika-branded products are registered and legal in EU member states, where the THC maximum concentration of 0.2% in CBD products is allowed for distribution and sales. Our certificates of analysis for cannabinoids are available for all our clients for each batch of products.

Partnered with the industry’s finest farmers, lab technicians and quality assurance teams, Hempika produces pharmacy-grade CBD products derived from organically-grown hemp, cultivated in Slovenia and Croatia in accordance with the Guidelines of good agricultural and collection practices (GACP) and produced in obedience to the Good manufacturing practices (GMP). The cannabinoid concentration standardisation is confirmed with Certificates of Analysis (CoA), issued by a laboratory with the laboratory accreditation ISO/IEC 17025.

The biomass is organically-grown and cultivated in accordance with the Guidelines of good agricultural and collection practices (GACP) and tested before the extraction process takes place. The biomass is certified to be pesticide and heavy metals-free.

Hempika-branded products are made using supercritical CO2 extraction process. On demand, other extraction methods can be used.

Hempika-branded products, excluding CBD isolate, are full-spectrum products.

Yes, you can view Hempika products user reviews at Trustpilot.com, following this link.

No, we do not sell hemp flowers.

Terms & Conditions

You can review entire wholesale.hempika.com Term & Conditions here.

We only accept payments in Euros (€).

You can choose between Post of Slovenia and DHL shipping or personal pick-up at the company headquarters.

We allow companies, sole traders and other legal entities to return items under warranty terms. Legal entities do not have the option of withdrawing from the contract within 14 days or refunding the purchase price, as is the case for final customers. If you are not sure how to proceed, contact us at +386 68 169 816 or sales@hempika.si.

We only allow the reproduction and usage of the content forwarded to you as marketing material upon written permission of Hempika’s employees in charge. After our consent this license expires in the event of termination of the cooperation agreement.

If the order is not executed within 3 months of one’s registration, the registration will be canceled.

Samples

As our satisfaction guarantee we offer the opportunity to order samples to test the quality of our products. You can order 1 sample of each of the Hempika products at discounted wholesale prices. We only send Hempika-branded samples and not samples that are subject to custom formulation orders.

You can order the samples on our wholesale portal as a registered user.

Retail

The Retail MOQ is 5 products. One can combine the order of different products to reach the MOQ: 2 x CBD drops + 1 x face cream + 2 x CBD balm = MOQ reached.

We offer free shipping on all orders over 500 €.

Yes, we offer all our products in our Retail program.

Food: 6 months (Store in a dark and cool place, preferably refrigerated (< 8°C). CBD & Skin care products: 18 months (Store in a dark, dry and cool place at room temperature).

We only allow the reproduction and usage of the content forwarded to you as marketing material upon written permission of Hempika’s employees in charge. After our consent this license expires in the event of termination of the cooperation agreement.

Dropshipping

We do not have a MOQ for Dropshipping.

Currently, the Dropshipping business model is only available for Hempika-branded products.

Yes, we offer all our products in our Dropshipping program.

The only thing one needs to scale the Dropshipping business is one’s ability to market and to offer customer support.

We only allow the reproduction and usage of the content forwarded to you as marketing material upon written permission of Hempika’s employees in charge. After our consent this license expires in the event of termination of the cooperation agreement.

White Label, Private Label & Custom formulation of products

The MOQ for White Label & Private Label is 100 pieces of each product or variation of product (including different tastes).

For standard formulations the waiting time is usually 8 working days from the completion of the order.

For standard formulations the waiting time is usually 8 working days from the completion of the order, provided that the packaging and/or labels are already paid for, printed and ready for production.

In Private Label the clients are responsible for designing the labels and/or the packaging in accordance with the EU law and the law of the same country their company is registered in. We can provide the contact information and the prices of our labeling/packaging supplier. At Hempika we equip the products with fully designed and printed (and paid for) labels and/or packaging our clients send to us via our labeling/packaging supplier. The prices in Private Label include us equipping the products with labels and boxing the products.

In White Label and Private Label your products can be individually packed in custom packaging if you print it and deliver it to us. Us boxing your products is included in the White Label/Private Label price.

Upon your request Hempika’s employees in charge are going to forward to you blank labels of appropriate dimensions.

On demand, we can formulate a custom product that best suits your needs. For more information please contact us at +386 68 169 816 or sales@hempika.si.

Our clients receive the Certificates of Analysis (COAs) for each batch of White Label, Private Label & Custom formulation products free of charge.

Bulk Ingredients

Yes. You can check our entire Bulk Ingredients offer upon registration.